The operating model
Identities
Teams and Fleet
A team is the shared boundary for people and its AI workforce. Fleet is the organization chart showing Team Agents, workforce specialists, and reporting edges. Delegation follows those visible parent-child relationships. A persistent workforce agent is sometimes called a subagent in generic AI terminology, but Fleet is the source of truth for SuperEmber’s persistent workforce hierarchy.Channels
Slack is the primary self-serve channel. A linked channel can route to a Team Agent or use Company AI fallback. A team’s Main channel hosts delegated operation threads and human escalation when configured. Microsoft Teams and Discord operation surfaces depend on workspace availability and installation.Direct delegation and workflows
Review and approvals
Automatic review evaluates boundary-crossing tool calls and can approve, deny, or escalate the exact action. Personal connector approvals live in My agent. Delegated escalations live in the target team’s Main operation thread. Workflow approvals and other human waits live in Workflows → Inbox.Emberbase
- Personal Emberbase is private to one user and Personal Agent.
- Teamspace is a team’s section inside Company Emberbase.
- Company Emberbase holds organization-wide durable knowledge.