> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superember.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Onboarding overview

> Complete seven real outcomes and learn how SuperEmber's workforce operates.

SuperEmber onboarding is a guided launch path built around real work. A page visit never completes a mission. The checklist advances only when SuperEmber can verify the outcome in the workspace.

<img src="https://mintcdn.com/superember/lUON3Jp3nQm0nszp/images/onboarding/onboarding-overview.png?fit=max&auto=format&n=lUON3Jp3nQm0nszp&q=85&s=621a96760678e078ffdb7429a3d2e674" alt="SuperEmber onboarding map" width="1280" height="720" data-path="images/onboarding/onboarding-overview.png" />

## What you will understand

By the end, you should be able to answer four questions without guessing:

1. Which AI identity should receive this work?
2. Should the work stay conversational or become a workflow?
3. Where will the result, approval, and durable knowledge appear?
4. What will SuperEmber review automatically, and when must a human decide?

## The seven outcomes

| Step              | What you do                                                                      | Foundation you build                                                                        |
| ----------------- | -------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------- |
| 1. Channel        | Connect Slack and receive a threaded reply.                                      | Channels are where people delegate, answer questions, approve actions, and receive results. |
| 2. Personal Agent | Add one private preference or connection.                                        | Your Personal Agent, credentials, approvals, and personal Emberbase are isolated to you.    |
| 3. Team           | Open a team and inspect its members, Team Agent, channels, tools, and teamspace. | A team is the shared access and work boundary.                                              |
| 4. Fleet          | Inspect the Team Agent and at least one specialist beneath it.                   | Fleet is the organization chart for Team Agents and their workforce agents.                 |
| 5. Delegation     | Hand one real task to a specialist and follow its operation thread.              | Delegation is visible, reviewed, and returned to the original conversation.                 |
| 6. Workflow       | Test one repeatable process and inspect its run.                                 | Workflows make sequences, waits, approvals, and history durable.                            |
| 7. Emberbase      | Add reusable company knowledge and use it in a request.                          | Personal, team, and company context have different visibility.                              |

```mermaid theme={null}
flowchart LR
    H[Human in Slack] --> C[Company AI or Team Agent]
    C --> S[Specialist workforce agent]
    S --> R{Automatic review}
    R -->|Approved| X[Execute exact action]
    R -->|Denied| A[Choose a safer route]
    R -->|Human required| P[Pause for approval]
    P --> X
    X --> O[Result returns to origin thread]
```

## How the identities fit together

| Identity        | Who it serves                | Context and tools                                                                               |
| --------------- | ---------------------------- | ----------------------------------------------------------------------------------------------- |
| Personal Agent  | One person                   | Private preferences, personal connections, approvals, activity, and personal Emberbase.         |
| Company AI      | The organization             | General company entry point and fallback when a channel is not assigned to a Team Agent.        |
| Team Agent      | Members of one team          | Team channels, connectors, teamspace, and the team's specialist workforce.                      |
| Workforce agent | A specialist role            | Work delegated through its reporting line, using its own instructions and allowed capabilities. |
| Executive AI    | Protected coordination layer | Company-wide coordination across Team Agents with stricter access and change controls.          |

## Start or resume

Open **Help & onboarding** in the dashboard sidebar. Choose the outcome that matters most now, then follow the highlighted action.

Choosing an outcome changes the recommended order. It never marks work complete. You can pause onboarding and reopen it later without losing durable progress.

## Use the guided walkthroughs

Opening a mission starts a short walkthrough on the real dashboard screen. SuperEmber dims the surrounding interface, highlights the control you need, and anchors the instruction beside it.

* **Use the highlighted control** when the walkthrough asks for a click or field entry. The next step appears only after that interaction.
* **Skip step** bypasses one unavailable or irrelevant control without marking the mission complete.
* **Close** or `Esc` exits immediately. Choose **Show me** in the mission banner to replay the walkthrough.
* Your checklist advances only after the real product outcome succeeds. Finishing or skipping a walkthrough never fakes completion.

Permission-gated and feature-gated controls may not appear for every member. In that case, the walkthrough explains that the control is unavailable and lets you continue safely.

<img src="https://mintcdn.com/superember/lUON3Jp3nQm0nszp/images/onboarding/onboarding-checklist.png?fit=max&auto=format&n=lUON3Jp3nQm0nszp&q=85&s=526975a2a8f30b96b1c9030ad60d9291" alt="Persistent onboarding checklist" width="1280" height="720" data-path="images/onboarding/onboarding-checklist.png" />

## How progress is verified

* **Channel** completes after a linked channel has a successful inbound turn with a non-empty reply.
* **Personal Agent** completes after your active Personal Agent has useful configuration.
* **Team** completes after the workspace has a team-bound surface or a collaborative team.
* **Fleet** completes after the workspace has a specialist beyond protected system agents.
* **Delegation** completes after a delegated agent task finishes successfully.
* **Workflow** completes after a workflow run succeeds.
* **Emberbase** completes after you add a meaningful company knowledge page.

Continue with [Connect a channel](/onboarding/connect-a-channel).
