> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superember.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 1. Connect a channel

> Connect Slack, send a real request, and understand channel routing.

A channel is not only a notification destination. It is a work surface where people provide context, delegate tasks, answer questions, approve actions, and receive results.

<img src="https://mintcdn.com/superember/hET95aNwVbP7yQUV/images/onboarding/connect-channel.png?fit=max&auto=format&n=hET95aNwVbP7yQUV&q=85&s=c62c962318d380a8f1f925c16e7dec1d" alt="Connect a Slack channel" width="1280" height="720" data-path="images/onboarding/connect-channel.png" />

## Do this

Open this mission from **Help & onboarding** and choose **Show me**. The walkthrough highlights the real Slack authorization control—or, if Slack is already connected, the starter prompt to copy and try.

1. Open **Connect** from the onboarding mission.
2. Choose **Slack** and authorize the intended workspace.
3. Add SuperEmber to a channel where the first task already has useful context.
4. Mention `@SuperEmber` with one narrow request.
5. Confirm the reply appears in the same thread.

```text theme={null}
@SuperEmber summarize the decisions in this thread and list the open owners.
```

## Understand routing

SuperEmber resolves the channel binding before starting work:

* A channel assigned to a Team Agent routes work into that team boundary.
* An unassigned company channel can use the Company AI fallback.
* Direct messages can route to your Personal Agent when the workspace supports that path.
* Team membership and agent-access rules still apply; assigning a channel does not bypass them.

## Use a Main channel intentionally

A team's optional **Main channel** is the operation surface for delegated work. When a Team Agent hands work to a specialist, SuperEmber creates or updates an operation thread there so the team can follow progress and handle a human escalation.

Do not assign a noisy social channel as Main. Choose the channel where that team's operational work should be visible.

## You are done when

The checklist marks **Connect a channel** as done after a linked channel receives a completed inbound turn with a non-empty reply.

If it does not advance, verify the app was mentioned correctly and wait for the reply to finish. A blocked, failed, or empty turn does not count.

Continue with [Set up your Personal Agent](/onboarding/personal-agent).
