> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superember.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Customize an agent

> Edit an agent's identity, voice, and operating instructions.

Customization changes how an agent behaves.

Use it for durable preferences, role definitions, tone, boundaries, model choice, and tool habits.

## Open Customization

1. Open the dashboard.
2. Find the agent.
3. Choose **Customize** or the agent configuration control.
4. Edit the profile, model, tools, or instruction sections.
5. Save and sync when the surface asks for it.

## Identity

Use **Identity** for stable facts:

* who the agent serves
* the agent's role
* business context
* team preferences
* durable responsibilities
* important boundaries

Example:

```md theme={null}
You are the operations agent for the growth team.
Prioritize concise updates, measurable next actions, and clear owner assignment.
When information is missing, ask before guessing.
```

## Soul

Use **Soul** for conversation style:

* tone
* humor
* formality
* how direct the agent should be
* what it should never sound like

Example:

```md theme={null}
Sound calm, direct, and practical.
Avoid hype.
Prefer short status updates with clear blockers and next steps.
```

## Agent Instructions

Use **Agent Instructions** for operating rules:

* when to use tools
* how to handle files
* how to ask for approvals
* when to start workflows
* when to escalate
* how to summarize work

Example:

```md theme={null}
Before posting to external channels, draft the message and request approval.
If a task repeats more than twice, suggest converting it into a workflow.
When using connected apps, summarize what changed and link to the relevant record.
```

## Model

Use **Model** for the agent's default chat model.

Leave it blank to follow the workspace default. Choose a suggested model from the picker, or enter a valid supported chat model slug when you need a specific model. The picker is the source of truth for current availability, context, and cost metadata.

You can also change the model from Slack:

```text theme={null}
/model gemini
```

```text theme={null}
/model default
```

The change is stored on the agent and applies on the next turn.

## Save Behavior

Saving queues a runtime sync. SuperEmber loads the updated runtime automatically on the next message, or after a runtime restart finishes.

## Good Practices

* Keep instructions durable, not task-specific.
* Put temporary task details in Slack, not in the agent profile.
* Give clear approval rules for external writes.
* Remember that instructions guide behavior but do not bypass automatic review, team access, or connector policy.
* Keep the agent's purpose specific enough for fleet routing.
* Use memory for durable facts and decisions, not one-off task context.

## Related Pages

* [Slash commands](/reference/slash-commands)
* [Memory](/product/memory)